Shipping Policy

Last updated: January 31, 2026

At Hidden Hollow Flowers & More, we take great care in packing and shipping everything that leaves our farm. Because we work with fresh flowers, seeds, and tubers — all living things — shipping looks a little different than it does for big-box stores. Thank you for your understanding and support of small, homegrown businesses like ours.

What We Ship

We currently ship:

Seeds
Tubers

Fresh flowers are available for local pickup or local delivery only (if applicable), as they are too delicate to ship safely.

Processing Time

Orders are typically processed within [5] business days, not including weekends or holidays. During busy seasons (spring planting time, fall harvest, etc.), processing times may be slightly longer — we appreciate your patience as we carefully pack each order.

Shipping Timing

Seeds and tubers are shipped immediately.
Tubers may ship at specific times of year based on dormancy and safe shipping temperatures.
You’ll receive a shipping confirmation once your order is on its way.

Please note: shipping timelines are estimates and may be affected by weather, carrier delays, or seasonal volume.

Shipping Rates

Shipping costs are calculated at checkout based on your order and destination.

Shipping Carriers

We ship using trusted carriers such as USPS / UPS / FedEx. Once an order leaves our hands, we are not responsible for delays, damage, or losses caused by the carrier, though we’ll always do our best to help if an issue arises.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information.

Weather & Natural Factors

Extreme heat, cold, or unexpected weather events may affect shipping schedules. We may hold shipments briefly if conditions are unsafe for seeds or tubers — their health matters to us.

Order Issues

If your order arrives damaged or incorrect, please contact us within:

7 days for seeds
48 hours for tubers

Include photos if possible so we can best assist you.

Questions?

If you’re unsure about shipping timelines, seasonal availability, or whether something can ship to your location, just reach out — we’re happy to help.

Hidden Hollow Flowers & More
Email: Hiddenhollowflowersmi@gmail.com